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Customer Support Center : FAQ Index
Why can't I create sub-domains?
If you receive an error when creating sub-domains, open a ticket and request for sub-domains to be enabled.
NOTE: If your domain is not pointing to our nameserver and is still in the progress of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains.
Here's a simple way to check if your domain has propagated. Jump to DOS-PROMPT and enter the command
Tracing route to theservercenter.net [18.104.22.168]
If your IP address states "207.44.144.*" then your domain is pointing to our nameserver. You can begin adding sub-domains!